Refund policy
Returns and Refunds
Most Bee Sober physical products are made to order. Except where required by applicable law, we do not accept returns or exchanges because of a change of mind or an incorrect size or color selected when ordering. Please review product details and size charts before purchasing.
Damaged, defective, or incorrect items
Email beesober.livebetter@gmail.com promptly and within 30 days of delivery. Include your order number, a description of the problem, and clear photos showing the issue.
For confirmed damage, manufacturing defects, or incorrect items, we will arrange a replacement or refund at no additional cost. Please contact us before mailing anything back. If we require a return for a confirmed issue, we will cover the return shipping.
Cancellations
Contact us immediately if you need to cancel or change an order. We cannot guarantee changes or cancellation once production or fulfillment has started.
Digital products
We do not offer change-of-mind refunds after digital content has been downloaded or accessed, except where required by law. If you cannot access your purchase or a file is faulty or materially different from its description, contact us for assistance. If we cannot resolve the problem, we will provide an appropriate replacement or refund.
Refund processing
Approved refunds are issued to the original payment method. Processing time varies by bank or payment provider.
Your rights
This policy does not limit your rights under applicable consumer protection laws.
Contact: beesober.livebetter@gmail.com